Shipping policy

【物流與配送政策】

感謝您選擇 Boba Formosa。為了提供最優質的服務，我們針對不同地區與訂單重量提供以下配送方式：

1. 大布里斯本近區團隊配送 (Local Delivery)

• 服務範圍： 距離我們布里斯本倉庫指定公里數內之區域，將酌收 $15-$35配送費用

• 配送時間： 收到訂單後將安排固定車次配送，出車前會與您聯繫。

2. 澳洲跨州與遠區快遞 (Standard Shipping - Weight Based)

• 服務範圍： 昆士蘭遠區、新南威爾斯、維多利亞、南澳、西澳、塔斯馬尼亞及北領地。

• 配送方式： 委託第三方專業貨運配送。

• 計費模式： 系統將根據您的「購物車總重量」與「收件地址州別」自動在結帳時計算階梯式運費。

3. 大宗採購防守與棧板貨運 (Orders Over 100kg)

• 本網站的一般快遞單筆上限為 100 公斤。

• 若您的訂單總重超過 100 公斤，系統在結帳時將會暫時鎖定。請直接聯繫我們的客服團隊（Email: formosaaus@gmail.com），我們將單獨為您估算最划算的報價並協助您完成下單。

處理時間： 所有現貨訂單在確認款項後，通常於 1-3 個工作天內完成出貨（不含週末與國定假日）。

【Boba Formosa Shipping Policy】

Thank you for shopping with Boba Formosa. To ensure your wholesale raw materials arrive safely and efficiently, we offer the following shipping options across Australia:

1. Local Delivery (Greater Brisbane Area)

• Eligibility: Available for businesses located within our designated local radius from our Brisbane warehouse.

• Rates: $15-$35 depend on the distance

• Schedule: Deliveries are arranged based on our weekly dispatch schedule. Our driver will coordinate with you prior to arrival.

2. Interstate & Regional Courier Shipping

• Coverage: Regional QLD, NSW, VIC, SA, WA, TAS, and NT.

• Carrier: Dispatched via trusted third-party courier services (e.g., CouriersPlease).

• Rates: Shipping fees are automatically calculated at checkout based on the total weight of your order and your shipping zone.

3. Bulk Orders over 100kg (Pallet Freight)

• Our standard courier checkout caps at 100kg.

• For wholesale orders exceeding 100kg, standard checkout will be unavailable. Please contact our team directly at formosaaus@gmail.com so we can provide you with a custom, cost-effective Freight Quote and process your order manually.

Handling Time: In-stock orders are typically processed and dispatched within 1-3 business days (excluding weekends and public holidays) once payment is cleared.