Shipping policy
【物流與配送政策】
感謝您選擇 Boba Formosa。為了提供最優質的服務,我們針對不同地區與訂單重量提供以下配送方式:
1. 大布里斯本近區團隊配送 (Local Delivery)
服務範圍: 距離我們布里斯本倉庫指定公里數內之區域,將酌收 $15-$35配送費用
配送時間: 收到訂單後將安排固定車次配送,出車前會與您聯繫。
2. 澳洲跨州與遠區快遞 (Standard Shipping - Weight Based)
服務範圍: 昆士蘭遠區、新南威爾斯、維多利亞、南澳、西澳、塔斯馬尼亞及北領地。
配送方式: 委託第三方專業貨運配送。
計費模式: 系統將根據您的「購物車總重量」與「收件地址州別」自動在結帳時計算階梯式運費。
3. 大宗採購防守與棧板貨運 (Orders Over 100kg)
本網站的一般快遞單筆上限為 100 公斤。
若您的訂單總重超過 100 公斤,系統在結帳時將會暫時鎖定。請直接聯繫我們的客服團隊(Email: formosaaus@gmail.com),我們將單獨為您估算最划算的報價並協助您完成下單。
處理時間: 所有現貨訂單在確認款項後,通常於 1-3 個工作天內完成出貨(不含週末與國定假日)。
【Boba Formosa Shipping Policy】
Thank you for shopping with Boba Formosa. To ensure your wholesale raw materials arrive safely and efficiently, we offer the following shipping options across Australia:
1. Local Delivery (Greater Brisbane Area)
Eligibility: Available for businesses located within our designated local radius from our Brisbane warehouse.
Rates: $15-$35 depend on the distance
Schedule: Deliveries are arranged based on our weekly dispatch schedule. Our driver will coordinate with you prior to arrival.
2. Interstate & Regional Courier Shipping
Coverage: Regional QLD, NSW, VIC, SA, WA, TAS, and NT.
Carrier: Dispatched via trusted third-party courier services (e.g., CouriersPlease).
Rates: Shipping fees are automatically calculated at checkout based on the total weight of your order and your shipping zone.
3. Bulk Orders over 100kg (Pallet Freight)
Our standard courier checkout caps at 100kg.
For wholesale orders exceeding 100kg, standard checkout will be unavailable. Please contact our team directly at formosaaus@gmail.com so we can provide you with a custom, cost-effective Freight Quote and process your order manually.
Handling Time: In-stock orders are typically processed and dispatched within 1-3 business days (excluding weekends and public holidays) once payment is cleared.